Available in Classic and VPC
You can register and manage BrandMessage template.
To use the features provided in BrandMessage > BrandMessage Template, you need to have a project set to use Biz Message. To create a project, see Create project. To edit the settings of a created project, see Edit project.
Registering a BrandMessage template
BrandMessages can be used immediately after registration and, unlike AlimTalk, do not require a review process.
To register a BrandMessage template:
Video-type messages cannot be registered because the Kakao TV service has ended.
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service.
- Navigate to Biz Message > BrandMessage Template.
- Select the project and KakaoTalk Channel in which to register the BrandMessage template, and enter the template name.
- Select the target age group for message recipients.
- For adult-only messages, a cover is applied to the chat message until age verification is completed, and only users aged 20 or older can view the content.
- [Caution] Alcohol and e-cigarette device brands, retailers, and manufacturers must send messages through an "adult verification channel".
- Select the type of message to register.
- Text type: A basic message type consisting of simple text. It is suitable for delivering simple information such as guides and notices.
- Image type: A message type that includes a single image along with text, allowing you to deliver attention-grabbing visual messages.
- Wide image type: A message composed of 1 card that includes an image, text, and a button (CTA). It is used for product introductions and promotions.
- Wide list type: A format in which a main wide image is displayed with multiple items listed vertically below it.
- Carousel feed type: A structure in which multiple cards slide horizontally, allowing feed-based content to be displayed effectively. Each list item can include an image, text, and a CTA button, so you can introduce various items on a single view.
- Commerce type: A message type that includes commerce information such as price, discounts, and remaining quantity for a single product to drive sales.
- Carousel commerce type: A multi-card message type centered on commerce information, allowing multiple products to be introduced at once.
- Premium video type: A message type that uses video (KakaoTalk TV content) as the main content.
- Enter the template content at the bottom according to the selected message type.
- Enter the required elements according to the type, such as text length and line breaks, image size and aspect ratio, buttons, coupons, and pricing.
- For more information on each element, see BrandMessage Message creation guide.
- Review your entries again, then click Register to complete the process.
Manage a BrandMessage template
You can edit or delete registered BrandMessage templates.
Editing a BrandMessage template
To edit a BrandMessage template:
- Editable status: You can only edit templates with the "Registered" status.
- Channel ID, template code, and template name cannot be edited.
- When you edit a template, the changes are applied immediately after you save them, and the status remains "Registered".
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service.
- Navigate to Biz Message > BrandMessage Template.
- Select the project and KakaoTalk Channel that contain the template to edit.
- Select the template to edit and click [Edit].
- On the template edit interface, apply your changes and click [Edit].
- For more information on each item, see Registering a BrandMessage template.
- The changes are applied, and the template status remains "Registered".
Deleting a BrandMessage template
To delete a BrandMessage template:
You cannot recover a deleted template.
You can reuse the code of a deleted template.
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service.
- Navigate to Biz Message > BrandMessage Template.
- Select the project and KakaoTalk Channel that contain the template to delete.
- Select the template to delete and click [Delete].
- In the Delete template popup, enter the template code and click [Delete].
- The template is deleted and removed from the list.