Available in Classic and VPC
You can register and manage BrandMessage template.
Note
To use the features provided in BrandMessage > BrandMessage Template, you need to have a project set to use the Biz Message. To create a project, see Create a project. To edit the settings of a created project, see Edit a project.
Registering a BrandMessage template
BrandMessages can be used immediately after registration and, unlike AlimTalk, do not require a review process.
To register a BrandMessage template:
- In the NAVER Cloud Platform console, navigate to
> Services > Application Services > Simple & Easy Notification Service. - Navigate to Biz Message > BrandMessage Template.
- Select the project and KakaoTalk Channel to register the BrandMessage template and enter the template name.
- Select the target age group for message recipients.
- For adult-only messages, a cover is applied to the chat message until age verification is completed, and only users aged 20 or older can view the content.
- [Caution] Alcohol and e-cigarette device brands, sales businesses, and manufacturers must send messages through an "adult verification channel."
- Select the type of message to register.
- Text type: A basic message type consisting of simple text. Suitable for simple information delivery such as guides and notices.
- Image type: A message type that includes a single image along with text, allowing highly attention-grabbing visual messages.
- Wide image type: A message composed of 1 card that includes an image, text, and a button (CTA). Used for product introductions and promotions.
- Wide list type: A format in which a main wide image is displayed at the top, followed by multiple items arranged vertically in a list.
- Carousel feed type: A structure in which multiple cards slide horizontally, allowing feed-based content to be displayed effectively. Each list item can include an image, text, and a CTA button, enabling multiple items to be introduced on a single interface.
- Commerce type: A message type that includes commerce information such as price, discounts, and remaining quantity for a single product to drive sales.
- Carousel commerce type: A multi-card message type centered on commerce information, allowing multiple products to be introduced at once.
- Premium video type: A message type that uses video (KakaoTalk TV content) as the main content.
- Enter the template content according to the selected message type.
- Enter the required elements according to the type, such as text length and line breaks, image size and aspect ratio, buttons, coupons, and pricing.
- For more information on each element, see BrandMessage Message creation guide.
- Review your entries and click the Register button to complete the process.
Managing a BrandMessage template
You can edit or delete registered BrandMessage templates.
Editing a BrandMessage template
To edit a BrandMessage template:
Note
- Editable status: You can edit only templates with the "Registered" status.
- Channel ID, template code, and template name cannot be edited.
- When you edit a template, any changes are applied immediately after you save, and the status remains "Registered."
- In the NAVER Cloud Platform console, navigate to
> Services > Application Services > Simple & Easy Notification Service. - Navigate to Biz Message > BrandMessage Template.
- Select the project with a template to be edited and the KakaoTalk Channel.
- Select the template to edit and click [Edit].
- Apply the content to be edited in the Edit Template interface and click [Edit].
- For more information on each item, see Registering a BrandMessage template.
- The updated content is applied immediately, and the template status remains "Registered."
Deleting a BrandMessage template
To delete a BrandMessage template:
Caution
A deleted template cannot be recovered.
Note
You can reuse the deleted template code.
- In the NAVER Cloud Platform console, navigate to
> Services > Application Services > Simple & Easy Notification Service. - Navigate to Biz Message > BrandMessage Template.
- Select the project with a template to be deleted and the KakaoTalk Channel.
- Select the template to delete and click [Delete].
- Enter the template code in the Delete template popup and click [Delete].
- The template is deleted and removed from the list.