Ncloud Tool Kit (Windows)

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Available in Classic and VPC

Windows Ncloud Tool Kit (Windows NTK) is a tool kit for Windows server management provided by NAVER Cloud Platform. Windows NTK provides functions to diagnose the status of the server and automatically repair it. You can easily operate and maintain servers through Windows NTK. You can also use Windows NTK as a technical support tool for solving server problems that are not solved by automatic repair.

Running Windows NTK

To run Windows NTK, follow these steps:

  1. Check if the windows_ntk.exe file exists in the C:\windows_ntk path.

    • If the file does not exist, run the following script and download the windows_ntk.exe file.
      New-Item C:\windows_ntk -ItemType Directory -Force
Start-BitsTransfer -Source "http://init.ncloud.com/windows/ntk/windows_ntk_latest.exe" -Destination "C:\windows_ntk\windows_ntk.exe"

  2. Run the windows_ntk.exe file.

    Note

    By default, the program automatically gathers environmental data. If data cannot be gathered, a pop-up window appears prompting you to select "Hypervisor", "Platform" and "Service."

    • Hypervisor: Xen/KVM
    • Platform: Classic/VPC
    • Service: Private/Public/Financial

Using Windows NTK

This section describes the menu options of Windows NTK and how to use them.

Windows NTK menu options

Windows NTK consists of the following menu options:

Menu Description
Version information Windows NTK version
Diagnosis tab Diagnosis target by category
Diagnosis Generate diagnosis for the item selected under the Diagnosis tab. (See Diagnosis.)
Save Download the diagnosis result or repair result as an HTML file (see Save)
Upload Upload the diagnosis result or repair result as an HTML file (see Upload)
Clear Initialize Windows NTK. Initialize the selected item/result value. (see Clear)

Diagnosis

Diagnosis is a function that diagnoses a selected target item. The following describes how to use the Diagnosis function.

  1. Under the Diagnosis tab, click the tab for the category to diagnose and select the diagnosis items.

    • The diagnosis details for each tab are as follows:

      Category Description
      ① Diagnosis Diagnosis on all items provided by Windows NTK
      ② Ncloud File Check the Ncloud required files and scripts
      ③ VM Tool Check the VM-related tool installation status and operation status of related services
      ④ Network Config Check network configuration
      ⑤ System Config Check the system-related settings
      ⑥ Application Check the status of Agent provided by NAVER Cloud Platform

  2. Click the [Diagnosis] button.

  3. Check the Diagnosis Result.

    • The result details are displayed in different colors according to the diagnosis results. The description of the results by color is as follows:

      Output color Description
      Blue The title of the diagnosed item. The diagnosis result for the item will be recorded under the title
      Green (OK) When the diagnosis criteria are passed and the diagnosis result is normal
      Red (Not OK) When the diagnosis criteria are not met and the diagnosis result is abnormal
      Black When a simple set value is viewed with no normal/abnormal status

Repair

Repair is a function that repairs the problems discovered in the diagnosis result.

Note

The [Diagnosis] button is displayed as the [Repair] button when Diagnosis is run. If the [Repair] button is not shown, it means that Diagnosis has not run yet. First run Diagnosis.

The following describes how to use the Repair function.

  1. Click the [Repair] button.
    • This automatically resets the items that have the diagnosis result "Not OK" and allows you to check the guide.
  2. Check the Repair Result.
    • Check if the abnormal status has been repaired into a normal status and if the file is normally downloaded.

Save

Save is a function to save the diagnosis and repair results. The following describes how to use the Save function.

  1. After completing the Diagnosis or Repair, click the [Save] button.
  2. Designate the location to save.
  3. Click the [Save] button.
    • Download the HTML file at the specified location.

Upload

Upload is a function that transfers the diagnosis and repair results to the technical support center of NAVER Cloud Platform. To use the Upload function, follow these steps:

  1. Click the [Upload] button to use the Upload function.
    • If upload succeeds, no separate pop-up window is displayed to inform you of the success.
    • If upload fails, a pop-up window appears with an error message. To analyze the cause of failure, use the Save option to save the result file in the local storage and send the file to NAVER Cloud Platform's Customer Support.

Clear

Clear is a function to initialize the Windows NTK diagnosis item settings and view results.
Click the [Clear] button to use the Clear function.

  • Diagnosis Result and Repair Result are initialized.
  • All selected items, such as check boxes, are deselected.