Available in Classic and VPC
This page lists problems you might run into when using SSL VPN. Click on the error to see more details.
Windows environments
The following are examples of common errors you might encounter:
Troubleshoot prior action issues
SSL VPN agent installation and execution errors occur.
Troubleshoot SSL VPN agent installation error issues
When you install SSL VPN agent, the following error message appears:
"BIG-IP Edge Client setup enned prematurely because of an error. Your system has not been modified. To install this program at a later time, please run the installation again."
Troubleshoot SSL VPN agent execution error issues
SSL VPN agent is not executed or I cannot access SSL VPN.
macOS environments
The following are examples of errors you might encounter in macOS environments:
Troubleshoot prior action issues
SSL VPN agent installation and execution errors occur.
Troubleshoot SSL VPN agent access error issues
When connecting SSL VPN, the error message "You are logged out" is displayed and I cannot access SSL VPN.
Learning resources
We offer various materials for you to explore. To learn more about SSL VPN, check out these helpful links:
- FAQs: FAQs from SSL VPN users
- NAVER Cloud Platform blog: SSL VPN - safe network access anytime and anywhere
If you're still having trouble finding what you need, click on the feedback icon and send us your thoughts and requests. We'll use your feedback to improve this guide.