Managing conversation components
    • PDF

    Managing conversation components

    • PDF

    Article Summary

    Available in Classic and VPC

    Conversation components is a feature that helps the chatbot to return more user-friendly responses. Once you're comfortable with how to create conversations, take advantage of using conversation components, which is an advanced feature, to create a more natural chatbot. Conversation components are only effective when you understand the characteristics of natural language-based chatbot engines and only use them where necessary.
    The conversation components provided by NAVER Cloud Platform are as follows.

    • Entity
      An entity refers to a dictionary where domain-specific words such as an individual's name, name of an organization, location, date, and product name are registered. Please refer to Entity for more information.
    • Regular expression variable
      You can register expressions that are used repeatedly in the domain and use them for pattern-type entities or regular expression questions. Please refer to Regular expression variable for more information.
    • Action method
      This is a feature that calls an external URL and includes the response result value in the answer. Please refer to Action method for more information.
    • Form
      This is a feature that provides multiple choice items the user can choose or urge them to enter answers to open-ended questions, and continues the scenario based on the feedback. Please refer to Using form for more information.
    • User variable
      This feature manages the information obtained through the conversation with the user during the session as a variable. Please refer to User variable for more information.

    Was this article helpful?

    What's Next
    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.