Cloud Log Analytics prerequisites

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Available in Classic and VPC

Review supported environments, service limits, and pricing information before using Cloud Log Analytics.

Cloud specifications

Cloud Log Analytics supports the following cloud environment specifications:

Item Specification
Region (zone) Korea, U.S., Singapore, Japan, and Germany
Platform VPC, Classic
Language Korean, English, and Japanese
Note

For more information about the VPC environment, see VPC overview on the NAVER Cloud Platform portal. To verify Classic and VPC support for specific services, see Ncloud user environment guide.

Provided log templates

Cloud Log Analytics provides frequently used logs as templates, allowing you to easily configure target logs from the console.

Here are the types of log templates provided:

  • Server SYSLOG
  • Apache logs (Access Log and Apache Error Log)
  • MySQL installation-type service logs (Error Log and Slow Log)
  • Microsoft SQL Server installation-type service error log
  • Tomcat logs (Catalina log)
  • Windows server event log
  • Various Windows server text-type logs
  • Cloud DB for MySQL log
  • Cloud DB for MSSQL log
  • Cloud DB for MongoDB log
  • Cloud DB for PostgreSQL log
  • Application Load Balancer log
  • Search Engine Service log
  • Cloud Data Streaming Service log
  • Bare Metal Server log
  • Ncloud Kubernetes Service audit log

Supported operating system

Here are the supported operating systems:

  • CentOS 7
  • CentOS 8
  • Oracle Linux 6
  • Red Hat Enterprise Linux (RHEL) 7
  • Red Hat Enterprise Linux (RHEL) 8
  • Red Hat Enterprise Linux (RHEL) 9
  • Ubuntu 16.04
  • Ubuntu 18.04
  • Ubuntu 20.04
  • Ubuntu 22.04
  • Ubuntu 24.04
  • Suse Linux Enterprise Server (SLES) 15
  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Rocky Linux 8
  • Rocky Linux 9
  • navix 8

Service limits

Here are the service limits of Cloud Log Analytics:

  • Log collection capacity: Limited by the pricing plan.
    • If the daily collection capacity is exceeded, it goes into the collection limited status.
    • If the amount of collected logs exceeds 10 GB or 10 million items per day, performance may be limited when searching saved logs.
  • Log storage capacity: Limited by the pricing plan.
    • If the storage capacity is exceeded, up to 30% of the data from the past up until the previous day may be deleted to secure additional storage capacity.
  • Log storage period: A maximum of 30 days.
    • Data older than 30 days is deleted sequentially from the oldest data.
  • If the number of log types created by the custom log settings exceeds 20, it may affect the search and export features.
  • Log length limit: A maximum of 100 KB.
    • If the size of a log exceeds 100 KB, it cannot be saved.
Note

Collection limited status

If the daily log collection capacity is exceeded, it goes into the collection limited status.

  • When collection is restricted, no additional logs are collected. Log collection resumes the next day.
  • When collection resumes, only logs generated from that point onward are collected. Logs exceeding the limit while restrictions are in place are permanently lost and cannot be collected later.
  • When collection is restricted, a restriction notice appears when you access the Cloud Log Analytics menu in the console, and you receive an email notification.

Pricing information

You can select 1 of the 2 pricing plans (standard and premium) provided by Cloud Log Analytics.

Note

You can only change the pricing plan once a month. For more information on changing the pricing plan, see Manage subscriptions.

The pricing information is calculated by adding the fees calculated according to each pricing plan and the fees for API calls.

  • API calls are used if you provide your services using the public Cloud Log Analytics API from other services, and no fees are currently charged.

For more information about Cloud Log Analytics pricing, navigate to Services > Management & Governance > Cloud Log Analytics on the NAVER Cloud Platform portal.

Pricing plan configuration

Cloud Log Analytics provides 2 types of pricing plans (standard and premium), and the provided specifications differ depending on the pricing plan.

Here are the provided specifications for each pricing plan:

Item Standard Premium
Daily log collection capacity 20 GB 100 GB
Monthly storage capacity 100 GB 1 TB
Note
  • The limits for daily log collection capacity apply only to Server logs and not to PaaS (services other than Server, such as Cloud DB and Search Engine Service) service logs.
  • You can check the average monthly usage and current fees in Cost Explorer.
  • You can calculate estimated fees by pricing plan based on the usage from Pricing > Pricing calculator on the NAVER Cloud Platform portal.