Available in Classic and VPC
This page lists problems you might run into when using Cloud Log Analytics. Click on the error to see more details.
Troubleshoot common issues
The following are examples of common errors you might encounter:
Lost install key
I lost my Install Key.
Unable to Unsubscribe
I can't unsubscribe.
Log issues
The following are examples of log-related issues you might encounter:
Log Deletion
I want to delete logs.
Disable Log Collection
I am using Cloud DB for MySQL but do not want to use the log collection feature.
View filebeat Logs
After installing the collection agent, I want to check on the server if logs are being sent properly by viewing filebeat logs.
Learning resources
We offer various materials for you to explore. To learn more about Cloud Log Analytics, check out these helpful links:
- FAQs: Cloud Log Analytics frequently asked questions
- NAVER Cloud Platform blog: Search using the new "Lucene Query" feature in Cloud Log Analytics
- NAVER Cloud Platform blog: Collect logs using the Cloud Log Analytics service
If you're still having trouble finding what you need, click on the feedback icon and send us your thoughts and requests. We'll use your feedback to improve this guide.