Available in Classic and VPC
This page lists problems you might run into when using IPsec VPN. Click on the error to see more details.
Troubleshoot common issues
The following are examples of common errors you might encounter:
IPsec VPN communication error
An IPsec VPN communication error occurs.
IPsec VPN Gateway creation error
Nothing appears in the IPsec VPN vendor when I create an IPsec VPN Gateway.
Invalid Pre-shared Key
I received the error message "Invalid Pre-shared Key."
I applied a Pre-shared Key configured at the IPsec VPN Tunnel on a public institutional platform to that of an individual/general business platform and received the error message "Invalid Pre-shared Key."
Learning resources
We offer various materials for you to explore. To learn more about IPsec VPN, check out these helpful links:
- FAQs: IPsec VPN FAQs
- NAVER Cloud Platform blog: Use NAVER Cloud Platform IPsec VPN
If you're still having trouble finding what you need, click on the feedback icon and send us your thoughts and requests. We'll use your feedback to improve this guide.