Error codes

Available in Classic and VPC

You can solve the problems related to the player or the video playback after viewing the error code.
The following shows how to view the error codes:

1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
2. Click Services > Media > Video Player Enhancement.
3. Click the Media Analytics menu.
4. Click the [Go to MEDIA ANALYTICS] button at the top of the screen.
5. Log in with Admin account ID and password.
6. View the error code list after clicking the Error Code menu.
   • You can selectively view desired data using the filters at the top of the screen.
     • You can save the configured filter values as a custom filter. With the filter set as you desire, click Filter > [Save current filter selection value], enter a name, and save it.
     • To clear all filters, click Reset Filters.
   • To save the collected data locally, click .