KakaoTalk Channel

Available in Classic and VPC

This part describes how to create/register/manage a KakaoTalk Channel.

Create KakaoTalk Channel

AlimTalk and BrandMessage services are Biz Message services available only to business customers. First, create a KakaoTalk Channel in Kakao Business Partners, then complete business verification through Kakao Business Partners. In addition, change the settings to Open home for using the service.

Register KakaoTalk Channel

To register a KakaoTalk Channel:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > KakaoTalk Channel.
3. Select the project to register a KakaoTalk Channel and click [Register Channel].
4. When the Register KakaoTalk Channel popup appears, enter the KakaoTalk Channel information.
   • KakaoTalk Channel: Enter the search ID registered when creating the KakaoTalk Channel.
     • The message is received by the receiver in the name of the registered KakaoTalk Channel.
   • Administrator contact: Enter the administrator contact number to receive the verification code.
     • The authentication number is sent as a KakaoTalk message.
   • Business category: Select the business category of the channel.
5. Click [Receive authentication number] and enter the received authentication number.
6. Click [Register].
   • The KakaoTalk Channel will be registered and displayed on the list.

KakaoTalk Channel management

You can transfer, suspend, enable, or delete the registered KakaoTalk Channel.

Transfer KakaoTalk Channel (same account)

To transfer the KakaoTalk Channel to another project:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > KakaoTalk Channel.
3. Select the same account in the transfer KakaoTalk Channel popup.
4. Click the KakaoTalk Channel to be transferred.
5. Enter the confirmation phrase and click [Transfer].
   • The KakaoTalk Channel will be transferred to the selected project.

Transfer KakaoTalk Channel (another account)

To transfer a KakaoTalk Channel to a project under another account:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > KakaoTalk Channel.
3. Select the service with the KakaoTalk Channel to be transferred.
4. Select another account in the transfer KakaoTalk Channel popup.
5. Click the KakaoTalk Channel to be transferred.
6. Enter the service ID of the account that will receive the KakaoTalk Channel.
7. Enter the Salt to create the transfer key.
8. Check the transfer key validity period and click [Create].
9. Enter the Salt and transfer key in the receiving account.
10. Enter the confirmation phrase and click [Transfer].
    • The KakaoTalk Channel will be transferred to the selected project.

Enable KakaoTalk Channel

To reactivate a suspended KakaoTalk Channel:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > KakaoTalk Channel.
3. Select the project with the KakaoTalk Channel to enable.
4. Select the KakaoTalk Channel you want to enable and click [Enable].
5. When the enable popup appears, click [OK] button.
   • The KakaoTalk Channel status will be changed to Normal.

Set KakaoTalk Channel SMS fallback delivery

To set KakaoTalk Channel SMS fallback delivery:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > KakaoTalk Channel.
3. Select the project with the KakaoTalk Channel to be set for SMS fallback delivery.
4. After selecting the KakaoTalk Channel for which you want to set up SMS fallback delivery, click [Edit].
5. Select the use status in the Set SMS fallback delivery popup and select the project and calling number.
   • You can only select projects set for using SMS.
   • You can only select approved calling numbers.
   • The selected calling number will be used as the default calling number for fallback delivery.
   • When the calling number approval status is changed after setting SMS fallback delivery, the Failover doesn't work.
6. Click [Save].
   • The SMS fallback delivery settings are completed.

Suspend KakaoTalk Channel

To suspend a KakaoTalk Channel:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > KakaoTalk Channel.
3. Select the project with the KakaoTalk Channel to be suspended.
4. Select the KakaoTalk Channel to suspend and click [Suspend].
5. Enter the KakaoTalk Channel name in the Suspend KakaoTalk Channel popup, and click [Suspend].
   • The KakaoTalk Channel status is changed to Suspended.

Delete KakaoTalk Channel

To delete a KakaoTalk Channel:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > KakaoTalk Channel.
3. Click the project with the KakaoTalk Channel to be deleted.
4. Select the KakaoTalk Channel to delete and then click [Delete].
5. Enter the phrase in the Delete KakaoTalk Channel popup window and click [Delete].
   • The KakaoTalk Channel will be deleted and disappear from the list.