Log in with a sub account

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Available in Classic and VPC

Log in to a sub account and configure the two-factor authentication information.

View sub account login information

Sub account users must request the necessary login information from the main account user.

The information required to log in to a sub account is as follows:

  • Sub account login page URL
  • Sub account login ID and password

Log in with a sub account

To access the sub account login page:

  1. Request the sub account login information from the main account user.
  2. Access the sub account login page.
    subaccount-login_login01_ko(2)
  3. When the sub account login interface appears, enter your ID and password.
    • If no policy is assigned to the sub account, login fails.
    • Do not edit the login page access key.
      subaccount-login_login02_ko(1)
  4. Click [Login].

To log in with a sub account on the NAVER Cloud Platform portal:

  1. Access the NAVER Cloud Platform portal.
  2. Click Login.
  3. Click [Login with a sub account].
  4. Enter the sub account login information and click [Login].
    • Contact your main account administrator for the sub account login information.
Note
  • If this is your first time logging in with a sub account, the two-factor authentication setup interface appears. To configure secondary authentication information, see Set up two-factor authentication.
  • If you enter an incorrect password more than five times, you are not able to log in with the sub account. Request a password reset to the main account user.
  • If you forget the login information required for a sub account, contact the main account user.
  • All actions performed by the sub account in the NAVER Cloud Platform console can be viewed in Cloud Activity Tracer.

Set up two-factor authentication

Two-factor authentication is an additional verification step using a verification code (OTP) after signing in with the Sub Account ID and password. Enabling two-factor authentication helps you manage sub accounts more securely. If you selected "Set up two-factor authentication" when creating the sub account, the two-factor authentication setup interface appears upon first login.

NAVER Cloud Platform offers three types of two-factor authentication:

  • Authentication code: Receive a verification code via mobile phone or email.
  • OTP: Authenticate using the Google OTP app.
  • Passkey: Authenticate using the user's biometric data, PIN, or security key.

To set up two-factor authentication: This guide explains how to set an email address as your two-factor authentication method.

  1. Log in with a sub account.
    • If this is your first time logging in, the two-factor authentication setup interface appears.
    • If the two-factor authentication settings interface does not appear, click My Account > Account & Security Management > Security Management > Access Management in the console.
  2. When the two-factor authentication settings interface appears, click [Add email address].
  3. Enter your name and email address in the email information input field, then click [Verify email].
  4. Enter the verification code sent to the email address you provided, then click [Confirm].
    • You can add multiple email addresses to use as an authentication method (up to 10).
  5. Once the email verification is complete, click [Confirm].
Note

Whether two-factor authentication is enabled for a sub account is managed by the main account. To disable two-factor authentication, contact the main account user.