Logging in to sub account
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    Logging in to sub account

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    Article Summary

    Available in Classic and VPC

    This guide describes how the sub account user logs in to the sub account and sets the two-factor authentication information.

    Check sub account login information

    The sub account user needs to request the information required for login to the main account user.

    The information required for logging in to a sub account is as follows.

    • Sub account login page address
    • Sub account’s login ID and password

    Log in to sub account

    The following describes how to access the sub account login page.

    1. Request the sub account login information to the main account user.
    2. Access the sub account login page.
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    3. When the sub account login page appears, enter the ID and password.
      • If policies are not granted to the sub account, you won't be able to log in.
      • Don’t modify the login page access key.
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    4. Click the [Login] button.

    The following describes how to log in to a sub account from the NAVER Cloud Platform portal.

    1. Access the NAVER Cloud Platform portal.
    2. Click Login.
    3. Click the [Login to sub account] button.
    4. Enter the sub account login information, and then click the [Login] button.
      • Contact the main account manager regarding information required for logging in to the sub account.
    Note
    • Upon initial login to the sub account, the Set two-factor authentication information page appears. For more information on setting two-factor authentication information, refer to Set two-factor authentication information.
    • If you enter a wrong password 5 or more times, you will be able to log in to the sub account. Request password reset to the main account user.
    • If you’ve forgotten the information required for sub account login, then contact the main account user.
    • You can check the history of all jobs performed by sub accounts on the NAVER Cloud Platform console in Cloud Activity Tracer.

    Set two-factor authentication information

    Two-factor authentication refers to performing an additional authentication with an authentication number or OTP after logging in with the ID and password of the sub account. If you set two-factor authentication, you can manage sub accounts more securely. If “Set two-factor authentication” is selected when creating the sub account, the Set two-factor authentication page appears upon initial login to the sub account.

    NAVER Cloud Platform provides two types of two-factor authentication methods.

    • Set with authentication number: a method where the authentication number is delivered to a mobile phone or email address
    • Set with OTP: a method where the authentication is processed with the Google OTP authentication app

    The following describes how to set two-factor authentication information. This guide is based on setting an email address as the two-factor authentication information.

    1. Log in to the sub account.
      • Upon initial login, the Set two-factor authentication information page appears.
      • If the Set two-factor authentication page doesn’t appear, click My Page > Manage account > Security settings.
    2. When the Set two-factor authentication page appears, click the [Set with authentication number] button.
    3. When the Select two-factor authentication method window appears, select the checkbox for email address.
    4. Enter the name and email address in the email information input area, and then click the [Authenticate email] button.
    5. Enter the authentication number delivered to the entered email address, and then click the [OK] button.
      • You can add multiple email addresses to be used as the authentication method (up to 10).
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    6. Once the email authentication is completed, click the [OK] button.
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    Note

    The usage status of the two-factor authentication method for the sub account is manage by the main account. If you don’t want to use the two-factor authentication method, contact the main account user.


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