Available in Classic and VPC
Conversation components is a feature that helps the chatbot to return more user-friendly responses. Once you're comfortable with how to create conversations, take advantage of using conversation components, which is an advanced feature, to create a more natural chatbot. Conversation components are only effective when you understand the characteristics of natural language-based chatbot engines and only use them where necessary.
The conversation components provided by NAVER Cloud Platform are as follows.
- Entity
An entity refers to a dictionary where domain-specific words such as an individual's name, name of an organization, location, date, and product name are registered. Please refer to Entity for more information. - Regular expression variable
You can register expressions that are used repeatedly in the domain and use them for pattern-type entities or regular expression questions. Please refer to Regular expression variable for more information. - Action method
This is a feature that calls an external URL and includes the response result value in the answer. Please refer to Action method for more information. - Form
This is a feature that provides multiple choice items the user can choose or urge them to enter answers to open-ended questions, and continues the scenario based on the feedback. Please refer to Using form for more information. - User variable
This feature manages the information obtained through the conversation with the user during the session as a variable. Please refer to User variable for more information.