Available in VPC
Manage preferences for the ARC brain admin console, including permissions, site settings, service settings, developer settings, and more.
Available settings:
- Permissions management: Register user roles for each site and manage access permissions for each role.
- Site settings: Add and manage buildings and operational maps for your sites.
- Service settings: Create services and manage ARC brain integrations.
- Developer settings: Configure webhooks and robot authentication keys to integrate with ARC brain.
- Language settings: Set the language for the ARC brain interface.
Permissions management
Register, edit, and delete user roles for each site and manage access permissions for each role.
View new permission requests
To view users who have requested permissions to access your ARC brain site:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Manage users.
- On the Manage access requests tab, review the following information:
- User: Name of the user requesting new permissions.
- Request time: Date and time of the permission request (yyyy-mm-dd hh:mm:ss).
- Click [Reject] or [Accept] next to the request.
- Click [Reject] to deny the request.
- Click [Accept] to approve the request.
- Once accepted, the user is granted access permissions for ARC brain.
View a user list
To view the user list:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Manage users.
- Click the Users tab and review the following information:
- User: Name of the current service user.
- All roles: Filter users by their assigned roles.
- Last login time: Date and time the user last accessed the service (yy-mm-dd hh:mm:ss).
Manage roles
By default, ARC brain provides three roles: Admin, Operator, and Viewer. To add a new role, see Register a new role.
| Role name | Description |
|---|---|
| Admin | Manages overall site operations, including site, facility, and map configuration.
|
| Operator | Monitors sites and resolves issues. |
| Viewer | Views robot status and performance metrics for their assigned services. |
To view and manage registered roles:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Manage users.
- From the left menu, click Manage roles and review the following information:
- [Register new role]: Click to open the Register new role dialog.
- Role name: Name of the role you created.
- Number of users: Number of users assigned to the role.
: Hover over to edit a role or delete a role.
Register a new role
As an admin, you can create and register a new role:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Manage users.
- From the left menu, click Manage roles and then click [Register new role].
- In the Register new role dialog, enter the role name and select access permissions.
- Role name: Enter the role name.
- Access permissions: Choose what this role can access.
- Dashboard: View the dashboard.
- Robot monitoring: View, edit, or remotely control robots.
- Task monitoring: View or edit tasks.
- Robot management: View or edit robot settings.
- Facility management: View or edit facilities.
- Map management: View or edit maps.
- Permissions management: View or edit user permissions.
- Site settings: View or edit site configuration.
- Service settings: View or edit service configuration.
- Click [Create].
- The new role is created.
Edit a role
To edit a role registered in the admin console:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Manage users.
- From the left menu, click Manage roles.
- Hover over
next to the role and click [Edit role]. - In the Edit role dialog, edit the role name or access permissions.
- Role name: Edit the role name.
- Access permissions: Choose what this role can access.
- Dashboard: View the dashboard.
- Robot monitoring: View, edit, or remotely control robots.
- Task monitoring: View or edit tasks.
- Robot management: View or edit robot settings.
- Facility management: View or edit facilities.
- Map management: View or edit maps.
- Permissions management: View or edit user permissions.
- Site settings: View or edit site configuration.
- Service settings: View or edit service configuration.
- Click [Edit].
- The role is updated.
Delete a role
To delete a role registered in the admin console:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Manage users.
- From the left menu, click Manage roles.
- Hover over
next to the role and click [Delete role]. - In the Delete role popup, review the details and click [Delete] to confirm.
- The role is deleted.
View permissions change history
To view permissions change history:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Manage users.
- From the left menu, click Change history and review the following information:
- Select the time range to display:
- Daily: View changes from the past day.
- Weekly (default): View changes from the past week.
- Monthly: View changes from the past month.
- User search: Filter by user name.
- Change target: User whose permissions were changed.
- Before change: Permissions before the change.
- After change: Permissions after the change.
- Task details: Permission change details.
- Editor: User who made the change.
- Updated at: Date and time of the permissions change (yyyy-mm-dd hh:mm:ss).
- Select the time range to display:
Site settings
Add and manage buildings and operational maps for your site.
You can only create a new site or edit the site name from the NAVER Cloud Platform console. For details, see Site.
Site settings interface
The site settings interface includes the following components:

| Component | Description |
|---|---|
| ① Menu name | Current menu name. |
| ② Name | Site name. |
| ③ Building | Details of buildings currently registered on your site.
|
| ④ Operational map | Details of maps currently in operation on your site.
|
| ⑤ Fire mode | Manage robot routes to secure fire doors and evacuation paths during emergencies.
|
Building
Add, edit, and manage buildings for your site.
Add a new building
The number of registered maps shows 0 until you add operational maps. The representative level appears on the Robot monitoring interface and is automatically set to 1 when first created.
To add a new building:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Site settings.
- In the Building section, click [Add building].
- In the Add new building dialog, enter the Building name.
- Click [Add].
- The building is created.
Draw and edit a building outline
To draw or edit a building outline when an operational map is registered:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Site settings.
- Click the appropriate button based on the building outline status:
- If the outline shows None, click [Draw outline].
- If the outline shows Yes, click [Edit outline].
- When the map editor opens, draw or edit the building outline as needed.
- For detailed instructions on using the map editor, see Map editor interface.
Edit a building name
To edit the name of a building:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Site settings.
- Hover over
next to the building you want to edit and click [Edit]. - In the Edit building name dialog, enter the new Building name.
- Click [Edit].
- The building name is updated.
Delete a building
Buildings with registered maps cannot be deleted. Remove the map first before deleting the building.
To delete a building:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Site settings.
- Hover over
next to the building you want to delete and click [Delete]. - In the Delete building popup, review the details and click [Delete] to confirm.
- The building is deleted.
Operational map
Add, edit, and manage operational maps for your site.
Add a new map
To add a new map to your site:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Site settings.
- In the Operational map section, click [Add service map].
- In the Add map dialog, upload your map file and fill in the required fields:
- Upload map file (geoJSON format required)
- Upload from your drive or drag and drop from local storage.
- Map name: Enter a name for your new map.
- Building: Choose from the dropdown.
- All maps are categorized as either Outdoor or Building (indoor).
- Outdoor (default): Floor name and Level fields are disabled.
- Building: You must create a building before adding the map.
- You cannot add outdoor and building maps simultaneously.
- Multiple buildings can be added to a single map.
- All maps are categorized as either Outdoor or Building (indoor).
- Floor name: Enter the floor name for your building map.
- We recommend using integers.
- Level: Enter the level that distinguishes building floors.
- We recommend using integers.
- If robots can move between different buildings on the same horizontal plane, assign the same level regardless of individual floor names to display them as one continuous map.
- Example: Even if Server Building 1 and the Operations Building have different floor names, use the same level if robots can move between them on the same plane.
- The internal coordinate system automatically connects adjacent buildings.
- Outdoor maps are placed at the lowest level.
- Upload map file (geoJSON format required)
- Click [Create].
- The map is created.
Edit map information
To edit map information:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Site settings.
- Hover over
next to the operational map you want to edit and click [Edit]. - In the Edit map information dialog, update the information as needed.
- For field details, see Add a new map.
- Upload map file: Replace or delete existing geoJSON map files.
- Click [Edit].
- The map information is updated.
Delete a map
To delete a map:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Site settings.
- Hover over
next to the operational map you want to delete and click [Delete]. - In the Delete map dialog, enter the Map name to confirm deletion.
- Click [Delete].
- The map is deleted.
Service settings
Create services and configure their integration settings with ARC brain.
Service settings interface
The service settings interface includes the following components:

| Component | Description |
|---|---|
| ① Menu name | Current menu name. |
| ② [Register new service] | Register a new service. |
| ③ Service view area | Service configuration details:
|
| ④ [Delete] | Delete the service. |
Register a new service
To register a new service:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Service settings.
- Click [Register new service].
- In the Register new service dialog, enter the name for the new service.
- Click [Create].
- Your service is created.
Edit a service name
To edit a service name:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Service settings.
- Select a service from the service list.
- Click [Edit] next to Name.
- In the Edit service name dialog, enter the new service name.
- Click [Edit].
- The service name is updated.
Enable or disable a service ID
To enable or disable a service ID:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Service settings.
- Select a service from the service list.
- From the dropdown next to Service ID, select the service status:
- Enabled: Service is active and operational.
- Disabled: Service is inactive and not operational.
Add a service map
To add a map to a service:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Service settings.
- Select a service from the service list.
- Click [View service map] next to Service map.
- On the Service map page, review the list of maps.
- Map name: Registered map name.
- All buildings: Filter by building.
- All floors: Filter by floor number.
- Map ID: ID assigned to the map.
: Hover to edit a service map ID or delete a service map.
- At the top of the Service map page, click [Add service map].
- Select a map from the available registered maps.
- Maps already added to this service cannot be selected again.
- Confirm your selection and click [Add service map].
- The map is added to your service.
Edit a service map ID
To edit a service map ID:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Service settings.
- Select a service from the service list.
- Click [View service map] next to Service map.
- From the service map list, click the map ID or hover over
next to the service map you want to edit and click [Edit]. - In the Edit map ID dialog, update the service map ID.
- Map name: Service map name (read-only)
- Building name: Service site name (read-only)
- Floor name: Floor number (read-only)
- Map ID: Current map ID
- Click [Edit].
- The service map ID is updated.
Delete a service map
To delete a service map:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Service settings.
- Select a service from the service list.
- Click [View service map] next to Service map.
- Choose one of the following options:
- Select the checkbox for the map you want to delete from the service list and click [Delete] at the top.
- Hover over
next to the service map you want to delete and click [Delete].
- In the Delete service map popup, review the details and click [Delete] to confirm.
- Your service map is deleted.
Delete a service
To delete a service:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Select Service settings.
- Hover over
next to the service you want to delete and click [Delete]. - In the Delete service dialog, enter the Service name to confirm deletion.
- Click [Delete].
- Your service is deleted.
Developer settings
Configure service and robot settings to integrate with ARC brain.
Webhook settings interface
The webhook settings interface includes the following components:

| Component | Description |
|---|---|
| ① Menu area | Current menu name. |
| ② [Add webhook] | Add a webhook.
|
| ③ Webhook list | All webhooks registered on your current site.
|
| ④ Additional features | Edit a webhook or delete a webhook. |
Add a new webhook
To add a new webhook:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Developer settings > Webhook settings from the left menu.
- Click [Add webhook].
- In the Add webhook dialog, enter the following information:
- Name: Enter a name for the webhook.
- URL: Enter the URL address for the webhook.
- Webhook type: Select the webhook types you need for your service (up to 6 types):
- ZoneArrived: Callback message received when the robot reaches a specific zone.
- Example: Robot arrives at waiting or queue zones and processes service commands.
- FirstQueueNodeArrived: Callback message received when the robot reaches the first node of a queue zone.
- NodeArrived: Callback message received when the robot reaches a specific node set in the map editor.
- Example: Robot arrives at a designated node, enabling you to send commands.
- ActionCompleted: Callback message received after the robot completes a docking action.
- RobotState: Callback message received when the robot's status changes.
- Uses Change Data Capture (CDC) format and transmits data only when changes occur.
- For more details on robot status, see Robot status.
- RobotEvent: Callback message received when a robot event occurs.
- ZoneArrived: Callback message received when the robot reaches a specific zone.
- Secret: Code value for webhook validation (optional).
- Status: Select the webhook status.
- Enabled: Webhook is active and operational.
- Disabled: Webhook is inactive and unavailable.
- Click [OK].
- The webhook is added.
For more information about the ARC brain webhook API, see the ARC brain API guide (to be provided).
Edit a webhook
To edit a webhook:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Developer settings > Webhook settings from the left menu.
- Click [Edit] next to the webhook you want to edit.
- In the Edit webhook dialog, update the information as needed.
- Name: Enter a new name for the webhook.
- URL: Enter a new URL address for the webhook.
- Webhook type: Select or deselect webhook types as needed.
- For details on webhook types, see Add a webhook.
- Secret: Enter a new code value.
- Status: Select the webhook status:
- Enabled: Webhook is active and operational.
- Disabled: Webhook is inactive and unavailable.
- Click [OK].
- The webhook information is updated.
Delete a webhook
To delete a webhook:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Developer settings > Webhook settings from the left menu.
- Click [Delete] next to the webhook you want to delete.
- In the Delete webhook popup, review the details and click [Delete] to confirm.
- The webhook is deleted.
Robot key settings interface
The robot key settings interface includes the following components for creating, deleting, and renewing authentication keys:

| Component | Description |
|---|---|
| ① Menu area | Current menu name. |
| ② Basic features | Robot key settings features.
|
| ③ Robot authentication key list | All robot authentication keys registered on your current site.
|
| ④ Additional features | Delete a robot authentication key. |
Create a robot authentication key
To create a robot authentication key:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Developer settings > Robot key settings from the left menu.
- Click [Add robot authentication key].
- In the Add robot authentication key dialog, enter the following information:
- Access key ID: Automatically generated authentication key.
- Applicable robot: Select which robot will use this authentication key from the dropdown.
- Shows only robots that don't have authentication keys.
- Status: Choose the status for the robot using this key:
- Enabled: Robot is functioning properly.
- Disabled: Robot is not functioning.
- Expiration date: Choose an expiration date for the authentication key.
- Click
to select a date. - The authentication key is valid for 1 year by default.
- For more information about key expiration alerts and renewal, see Key expiration alerts and renewal.
- Click
- Click [OK].
- The robot authentication key is created.
Robot authentication key details
To view robot authentication key details:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Developer settings > Robot key settings from the left menu.
- Click [View authentication key] next to the robot you want to view.
- In the Robot authentication key details dialog, review the following information:
- Access key ID: Automatically generated authentication key.
- If the authentication key has expired, you'll see an expiration message. For details, see Key expiration alerts and renewal.
- Applicable robot: Shows which robot is using this authentication key (read-only).
- Status: Choose the status for the robot using this key:
- Enabled: Robot is functioning properly.
- Disabled: Robot is not functioning.
- Expiration date: When the authentication key expires (read-only).
- If your authentication key has expired, see Key expiration alerts and renewal.
- Access key ID: Automatically generated authentication key.
Delete a robot authentication key
To delete a robot authentication key:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Developer settings > Robot key settings from the left menu.
- Hover over
next to the robot you want to delete the robot authentication key for and click [Delete]. - In the Delete robot authentication key popup, review the details and click [Delete] to confirm.
- The robot authentication key is deleted.
Key expiration alerts and renewal
An alert message appears starting 7 days before the authentication key expires. You can renew or delete the key once the alert appears. You can only delete authentication keys for robots without expiration alerts. After expiration, the authentication key is automatically deactivated.
To renew a robot authentication key:
- Access the admin console (see Access the admin console).
- Click the user icon in the top right corner.
- Click Developer settings > Robot key settings from the left menu.
- Click
next to the robot with Authentication key expired. - Click [Renew].
- In the Renew robot authentication key dialog, select Status and Expiration date.
- Access key ID: Authentication key is automatically generated.
- Status: Choose the status for the robot whose key is being renewed:
- Enabled: Robot is functioning properly.
- Disabled: Robot is not functioning.
- Expiration date: Choose when the authentication key expires.
- Click
to select a new expiration date.
- Click
- Click [OK].
- The robot authentication key is renewed.
Language settings
Change the language for the ARC brain interface.
Korean is provided as the default, and English and Japanese are also supported.
To change the language:
- Access the admin console (see Access the admin console).
- Click the globe icon in the top right corner.
- Select your preferred language from the available options.
- You can choose from Korean, English, and Japanese.