Unsubscribe mail list

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Available in Classic and VPC

You can view and manage email addresses for which unsubscribe is configured. An unsubscribe is registered when a recipient of promotional emails clicks the unsubscribe link in an email or when a console user registers an address.

Unsubscribe mail list interface

To access the Unsubscribe mail list menu, in the NAVER Cloud Platform console, navigate to i_menu > Services > Application Services > Cloud Outbound Mailer > Unsubscribe mail list.
The Unsubscribe mail list interface includes the following components:

cloudoutboundmailer-use-unsubscribe_screen_ko

Component Description
① Menu name Current menu name.
② Basic features Features displayed when you first access the Unsubscribe mail list menu.
  • [Learn more]: Go to the Cloud Outbound Mailer overview page.
  • [Refresh]: Reload the unsubscribe list.
③ Post-creation features Features displayed after the unsubscribe list is created.
  • [Register unsubscribe for promotional emails]: Register email addresses to unsubscribe from promotional emails (see Register unsubscribe).
  • [Remove unsubscribe]: Remove email addresses from the unsubscribe list (see Remove unsubscribe).
④ Unsubscribe list View the registered unsubscribe list and details.
  • If the address was registered directly in the console, Y is displayed for Admin registered.
  • If the recipient set the unsubscribe option, N is displayed for Admin registered.
⑤ Search bar Search by entering an email address. To cancel the search, click [Reset].
⑥ Download request/list Download the registered unsubscribe list as an Excel file (see Download request/list).

Register unsubscribe

To manually register email addresses to unsubscribe from promotional emails:

  1. In the NAVER Cloud Platform console, navigate to i_menu > Services > Application Services > Cloud Outbound Mailer.
  2. Click the Unsubscribe mail list menu.
  3. Click [Register unsubscribe for promotional emails].
  4. In the bulk unsubscribe email address registration popup, enter the email addresses.
    • Enter the email address in the format aaa@aaa.com for it to be recognized correctly.
    • For multiple entries, separate email addresses using [Tab], [Space], [Enter], a comma, (,), or a semicolon (;).
  5. Click [OK].
  6. Click [OK] in the notification popup.

Remove unsubscribe

To remove email addresses from the unsubscribe list to cancel unsubscribe:

  1. In the NAVER Cloud Platform console, navigate to i_menu > Services > Application Services > Cloud Outbound Mailer.
  2. Click the Unsubscribe mail list menu.
  3. Select the email address you want to remove from the unsubscribe list, then click [Remove unsubscribe].
  4. In the Remove Unsubscribe popup, review the address, then click [OK].
    • If you want to add additional email addresses to remove from the unsubscribe list, enter them directly in the input field.
    • For multiple entries, separate email addresses using [Tab], [Space], [Enter], a comma, (,), or a semicolon (;).
  5. Click [OK] in the notification popup.

Download unsubscribe list

To download the unsubscribe list as an Excel file:

  1. In the NAVER Cloud Platform console, navigate to i_menu > Services > Application Services > Cloud Outbound Mailer.
  2. Click the Unsubscribe mail list menu.
  3. Click [Download requests/list].
  4. In the Excel download list popup, click [Request file creation].
    • Depending on the data size, it may take some time to generate the file.
    • The generated file can be downloaded for 1 week before it expires.
  5. Click [Download].
    • The data is downloaded to your local PC.
  6. Click [OK].