Unsubscribe mail list

Available in Classic and VPC

You may view and manage unsubscribed email addresses. If a recipient of an advertising email clicks the unsubscribe link in the email or the console user registers an address, then unsubscribing is set.

Unsubscribe mail list page

To access the Unsubscribe mail list menu, from the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer > Unsubscribe mail list menus, in that order.
The unsubscribe mail list page is laid out as follows.

Register to unsubscribe list

The following describes how to directly register an email address to unsubscribe advertising emails.

1. From the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer menus, in that order.
2. Click the Unsubscribe mail list menu.
3. Click the [Register to unsubscribe advertising emails] button.
4. Enter an email address in the Bulk registration of unsubscribe email addresses pop-up window.
   • You may need to input an email address in the form of aaa@aaa.com to be properly recognized.
   • In case of multiple inputs, divide by [Tab]/[Space]/[Enter] keys, commas (,), and semicolons (;).
5. Click the [OK] button.
6. In the notification pop-up window, click the [OK] button.

Remove from unsubscribe list

The following describes how to cancel unsubscribing by removing the registered email address on the unsubscribe list.

1. From the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer menus, in that order.
2. Click the Unsubscribe mail list menu.
3. Select an email address to cancel unsubscribing, and then click the [Remove from unsubscribe list] button.
4. In the Remove from unsubscribe list pop-up window, click the [OK] button.
   • If you add an email address to be removed from the unsubscribe list, then you may add it by directly inputting to the input field.
   • In case of multiple inputs, divide by [Tab]/[Space]/[Enter] keys, commas (,), and semicolons (;).
5. In the notification pop-up window, click the [OK] button.

Download unsubscribe list

'The following describes how to download the unsubscribe list as an Excel file.

1. From the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer menus, in that order.
2. Click the Unsubscribe mail list menu.
3. Click the [Download request/list] button.
4. From the Excel download list pop-up window, click the [Request to create file] button.
   • Please note that it may take time to create a file, depending on the data size.
   • You may download the created file for a week and then it will expire.
5. Click the [Download] button.
   • The data is downloaded to the local PC.
6. Click the [OK] button.