Unsubscribe mail list
  • PDF

Unsubscribe mail list

  • PDF

Available in Classic and VPC

You may view and manage unsubscribed email addresses. If a recipient of an advertising email clicks the unsubscribe link in the email or the console user registers an address, then unsubscribing is set.

Unsubscribe mail list page

To access the Unsubscribe mail list menu, from the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer > Unsubscribe mail list menus, in that order.
The unsubscribe mail list page is laid out as follows.

cloudoutboundmailer-use-unsubscribe_screen_en

Field Description
① Menu name Name of the menu currently being viewed
② Basic features Features displayed upon the initial entry to the Unsubscribe mail list menu
  • [Learn more about the product]: Click to go to the Cloud Outbound Mailer introduction page.
  • [Refresh]: Click to refresh the unsubscribe list,
  • ③ Post-creation features Features displayed after creating the unsubscribe list
  • [Register to unsubscribe advertising email]: Register an email address to unsubscribe advertising emails. (Refer to Register to unsubscribe)
  • [Cancel unsubscribing]: Delete an email address from the unsubscribe list. (Refer to Cancel unsubscribing)
  • ④ Unsubscribe list View the registered unsubscribe list and its information
  • When the address is registered from the console, display Y on the Admin registration
  • When the recipient sets to unsubscribe, display N on the Admin registration
  • ⑤ Search window Search by entering the email address. To cancel the search, click the [Reset] button.
    Download request/list Click to download the registered unsubscribe list as an Excel file. (Refer to Download unsubscribe list)

    Register to unsubscribe list

    The following describes how to directly register an email address to unsubscribe advertising emails.

    1. From the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer menus, in that order.
    2. Click the Unsubscribe mail list menu.
    3. Click the [Register to unsubscribe advertising emails] button.
    4. Enter an email address in the Bulk registration of unsubscribe email addresses pop-up window.
      • You may need to input an email address in the form of aaa@aaa.com to be properly recognized.
      • In case of multiple inputs, divide by [Tab]/[Space]/[Enter] keys, commas (,), and semicolons (;).
    5. Click the [OK] button.
    6. In the notification pop-up window, click the [OK] button.

    Remove from unsubscribe list

    The following describes how to cancel unsubscribing by removing the registered email address on the unsubscribe list.

    1. From the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer menus, in that order.
    2. Click the Unsubscribe mail list menu.
    3. Select an email address to cancel unsubscribing, and then click the [Remove from unsubscribe list] button.
    4. In the Remove from unsubscribe list pop-up window, click the [OK] button.
      • If you add an email address to be removed from the unsubscribe list, then you may add it by directly inputting to the input field.
      • In case of multiple inputs, divide by [Tab]/[Space]/[Enter] keys, commas (,), and semicolons (;).
    5. In the notification pop-up window, click the [OK] button.

    Download unsubscribe list

    'The following describes how to download the unsubscribe list as an Excel file.

    1. From the NAVER Cloud Platform console, click the Services > Application Services > Cloud Outbound Mailer menus, in that order.
    2. Click the Unsubscribe mail list menu.
    3. Click the [Download request/list] button.
    4. From the Excel download list pop-up window, click the [Request to create file] button.
      • Please note that it may take time to create a file, depending on the data size.
      • You may download the created file for a week and then it will expire.
    5. Click the [Download] button.
      • The data is downloaded to the local PC.
    6. Click the [OK] button.

    Was this article helpful?

    What's Next