Unsubscribe mail list

Available in Classic and VPC

You can view and manage email addresses for which unsubscribe is configured. An unsubscribe is registered when a recipient of promotional emails clicks the unsubscribe link in an email or when a console user registers an address.

Unsubscribe mail list interface

To access the Unsubscribe mail list menu, in the NAVER Cloud Platform console, navigate to Menu > Services > Application Services > Cloud Outbound Mailer > Unsubscribe mail list.
The Unsubscribe mail list interface includes the following components:

Register unsubscribe

To manually register email addresses to unsubscribe from promotional emails:

1. In the NAVER Cloud Platform console, navigate to Menu > Services > Application Services > Cloud Outbound Mailer.
2. Click the Unsubscribe mail list menu.
3. Click [Register unsubscribe for promotional emails].
4. In the bulk unsubscribe email address registration popup, enter the email addresses.
   • Enter the email address in the format aaa@aaa.com for it to be recognized correctly.
   • For multiple entries, separate email addresses using [Tab], [Space], [Enter], a comma, (,), or a semicolon (;).
5. Click [OK].
6. Click [OK] in the notification popup.

Remove unsubscribe

To remove email addresses from the unsubscribe list to cancel unsubscribe:

1. In the NAVER Cloud Platform console, navigate to Menu > Services > Application Services > Cloud Outbound Mailer.
2. Click the Unsubscribe mail list menu.
3. Select the email address you want to remove from the unsubscribe list, then click [Remove unsubscribe].
4. In the Remove Unsubscribe popup, review the address, then click [OK].
   • If you want to add additional email addresses to remove from the unsubscribe list, enter them directly in the input field.
   • For multiple entries, separate email addresses using [Tab], [Space], [Enter], a comma, (,), or a semicolon (;).
5. Click [OK] in the notification popup.

Download unsubscribe list

To download the unsubscribe list as an Excel file:

1. In the NAVER Cloud Platform console, navigate to Menu > Services > Application Services > Cloud Outbound Mailer.
2. Click the Unsubscribe mail list menu.
3. Click [Download requests/list].
4. In the Excel download list popup, click [Request file creation].
   • Depending on the data size, it may take some time to generate the file.
   • The generated file can be downloaded for 1 week before it expires.
5. Click [Download].
   • The data is downloaded to your local PC.
6. Click [OK].